Architecture strategy, data flows & ETL
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You can’t see the full picture until you put all the puzzle pieces together.
There are a number of tools on the market that can assist in gathering customer data, and actioning it within your marketing/sales campaigns. However, with business stacks and customer data growing more and more complex, this has created vast new challenges in getting systems and data sources to work together. Whilst many of these tools offer an out-of-the-box way to generate insights about your customers, the data you're provided with does not offer a holistic view of the entire customer journey, leaving a lot of data (and crucial insights) off the table. To get the upper hand on your competitors, you need a coherent, single truth view of the data. It requires data architecture that taps into all data points and connects all these data flows.
Your systems can't be siloed, they need to talk to one another
When you have vast data flows within individual systems, comparing data & dashboards between them is a game of resolving conflicts, nit-picking for insights, and generally being stuck in a state of analysis paralysis. A siloed approach to your data collection also limits the potential in your data for personalisation and automation. Gaining a full picture of your customers will allow you to go far beyond recognising their names and instead truly connect through messaging that addresses behavioural/preference data.
Get guidance from data & analytics experts
We help you ask—and answer—the right questions. We define and implement architecture strategy, data flows & ETL you need to quickly and accurately track, measure, and report across functions (e.g. marketing/sales or website/CRM). By setting up a tracking plan, we’ll ensure that you have a single truth document providing an overview of all your efforts. We help make your data clearly visible and accessible on-demand, for everyone. Whether that’s automated reports pushed to individual teams for day-to-day management, or specific reports that can be pulled on a needs basis, we can ensure you’re always delivered the same, consolidated KPIs as a sole set of truth. In setting up your new architecture and data flows we’ll deliver a seamless continuation of data systems to ensure uptime, so that you won’t miss a beat.
FAQs
Are you a data/analytics agency?
Data & analytics is our secret sauce. Most agencies are super-specialised, whether in data-science, performance-marketing or a specific function (e.g. SEO, SEM). We're able to combine it all, we know what is required across analytics, marketing, product and broad strategy to achieve successful business growth.